At VelKnit B2B (Sai Bharath Apparels), we aim to provide safe, reliable, and timely delivery of garment orders to retailers, resellers, wholesalers, and bulk buyers across India.
This Shipping Policy explains our order processing, dispatch, delivery, shipping charges, tracking, and bulk-order shipping procedures.
1. Shipping Coverage
We currently provide Pan India delivery to serviceable locations through trusted courier and logistics partners.
Delivery availability may depend on the customer’s pincode, order size, product type, and logistics serviceability.
2. Order Processing
Orders are processed after successful payment and order confirmation.
Processing time may vary depending on:
- Product availability
- Order quantity
- Stock availability
- Bulk-order requirements
- Printing or embroidery requirements
- Customized or made-to-order products
Ready-stock products are generally processed faster than customized or large bulk orders.
3. Bulk Order Shipping
As VelKnit B2B primarily supplies garments in bulk, large orders may require additional time for preparation, quality inspection, packing, and dispatch.
For high-volume orders, our team may contact the customer to confirm shipping arrangements before dispatch.
The business offers a broad range of bulk garments, including T-shirts, track pants, shorts, sportswear, activewear, innerwear, uniforms and customized apparel.
4. Customized Products
Products requiring printing, embroidery, customization, or special manufacturing may require additional production time before dispatch.
The estimated processing and delivery timeline for such orders may be communicated separately depending on the quantity and customization requirements.
5. Estimated Delivery Time
Delivery times vary based on destination, order quantity, and courier/logistics availability.
Once dispatched, orders will generally be delivered according to the estimated timeline provided by the shipping partner.
Delivery estimates are not guaranteed and may be affected by circumstances such as:
- Public holidays
- Weather conditions
- Transportation disruptions
- Courier delays
- Remote delivery locations
- Government restrictions
- Other circumstances beyond our reasonable control
6. Shipping Charges
Shipping charges, where applicable, may depend on:
- Order weight
- Package dimensions
- Delivery location
- Number of packages
- Order quantity
- Courier or transport method
Applicable shipping charges will normally be displayed during checkout or communicated to the customer before confirmation for certain bulk orders.
7. Order Tracking
Once an order has been dispatched, tracking information may be provided through available communication channels such as email, SMS, WhatsApp, or the customer’s account.
Customers can use the tracking information to check the current delivery status of their shipment.
8. Delivery Address
Customers are responsible for providing a complete and accurate shipping address, including:
- Recipient name
- Mobile number
- Full delivery address
- City
- State
- Correct pincode
VelKnit will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.
9. Failed Delivery / Returned Shipment
If delivery cannot be completed because of an incorrect address, unavailable recipient, incorrect contact details, or repeated failed delivery attempts, the shipment may be returned to us.
Additional shipping charges may apply if the customer requests the order to be dispatched again.
10. Damaged Packages
Customers should inspect the package when it is delivered.
If the package appears significantly damaged or tampered with, we recommend taking photographs or an unboxing video before or while opening the shipment.
If products are received damaged, defective, or incorrect, please contact us promptly with your order details and supporting images/videos.
Any replacement, return, or refund will be handled according to our Return & Refund Policy.
11. Multiple Shipments
Large or bulk orders may sometimes be dispatched in multiple packages or shipments depending on product availability, quantity, weight, and logistics requirements.
As a result, different packages belonging to the same order may arrive separately.
12. Delivery Delays
While we make reasonable efforts to ensure timely dispatch and delivery, VelKnit cannot guarantee delivery on an exact date where delays are caused by courier companies, transport providers, natural events, strikes, government restrictions, or other circumstances outside our reasonable control.
Our team will assist customers wherever reasonably possible if a shipment experiences an unexpected delay.
13. Contact Us
For shipping, delivery, tracking, or bulk-order enquiries, please contact:
VelKnit B2B – Sai Bharath Apparels
Email: saibharathexports2020@gmail.com
Phone / WhatsApp: +91 93455 19814
Website: Velknit.com
