At VelKnit B2B (Sai Bharath Apparels), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit Velknit.com, create an account, contact us, or place an order through our website.
VelKnit B2B operates as a wholesale garment supplier serving retailers, resellers, wholesalers, and bulk buyers across India.
1. Information We Collect
When you use our website, we may collect information such as:
- Name
- Email address
- Mobile / WhatsApp number
- Billing and shipping address
- City, State and Pincode
- Account username and login information
- Order and purchase history
- Business or company information provided for bulk orders
- Payment transaction information
- Information submitted through contact, enquiry, registration, or order forms
We may also automatically collect certain technical information such as your IP address, browser type, device information, cookies, and website usage data.
2. How We Use Your Information
We may use the information collected to:
- Create and manage your customer account
- Process and fulfil orders
- Arrange shipping and delivery
- Communicate order and delivery updates
- Respond to product and bulk-order enquiries
- Provide customer support
- Improve our website, products, and services
- Prevent fraudulent or unauthorized transactions
- Maintain business and transaction records
- Comply with applicable legal and regulatory requirements
- Send promotional or marketing communications where permitted
VelKnit offers products including T-shirts, track pants, shorts, sportswear, activewear, innerwear, uniforms, customized apparel and other bulk garments.
3. Payment Information
Payments made through our website may be processed by third-party payment gateway providers.
VelKnit does not normally store complete debit card, credit card, UPI PIN, CVV, or other sensitive payment authentication information on its own website. Such information is handled according to the security and privacy practices of the applicable payment service provider.
4. Order & Delivery Information
To process and deliver your orders, necessary information such as your name, phone number, shipping address, pincode, and order details may be shared with trusted logistics, courier, fulfilment, or delivery partners.
Only information reasonably required to provide the relevant service will be shared.
5. Cookies & Website Technologies
Our website may use cookies and similar technologies to:
- Keep customers logged in
- Remember cart contents and preferences
- Improve website functionality
- Understand website traffic and performance
- Provide a smoother shopping experience
You may control or disable cookies through your browser settings. Some website features may not function correctly when cookies are disabled.
6. How We Share Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers involved in operating our business, including:
- Payment gateway providers
- Shipping and logistics partners
- Website and hosting service providers
- Analytics or technical service providers
- Professional or regulatory authorities where legally required
These parties receive information only where reasonably necessary to perform their respective services.
7. Data Security
We take reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Customers are responsible for keeping their account password and login credentials confidential.
8. Marketing Communications
Where applicable, we may use your contact information to send information about new products, wholesale offers, promotions, or business updates.
You may request to stop receiving promotional communications at any time by contacting us or using an unsubscribe option where available.
9. Third-Party Links
Our website may contain links to third-party websites or services.
VelKnit is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policies of those services before providing personal information.
10. Your Rights
Subject to applicable law, you may contact us to request:
- Access to personal information held about you
- Correction of inaccurate information
- Updating of your customer information
- Deletion of information where legally permissible
- Withdrawal from certain marketing communications
Some information may need to be retained for accounting, taxation, fraud prevention, dispute resolution, or other legal and legitimate business requirements.
11. Children’s Privacy
Our website and B2B purchasing services are not intended to knowingly collect personal information directly from children.
If we become aware that personal information has been collected improperly, we will take reasonable steps to address the matter.
12. Changes to This Privacy Policy
VelKnit may update this Privacy Policy periodically to reflect changes to our website, business operations, services, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
VelKnit B2B – Sai Bharath Apparels
Email: saibharathexports2020@gmail.com
Phone / WhatsApp: +91 93455 19814
Website: Velknit.com
